I can't check in
Codes, location and venue status.
- 1Hold the phone 20–30 cm from the code, in some light.
- 2Make sure location is allowed while using the app. You need to be at the venue.
- 3Door codes change every 30 seconds. If the app says the code expired, scan the screen again.
- 4The venue may be closed or paused, you may be under its minimum age, or it may not allow the mode you picked.
- 5You need a verified account to check in. Finish the ID check in the app first.