Venue staffTutorial

Redeem a sponsor QR

Scan the guest's QR, check the code, tap Redeem.

  1. 1At a sponsored event, a guest shows you a sponsor QR in the Venue Spark app.
  2. 2Scan it with your phone's camera. It opens the pass in your browser.
  3. 3Signed in with your work email, you see the perk, the sponsor's redeem code and whether it's still valid. Not signed in? Tap Staff: sign in to redeem.
  4. 4Hand over the perk, then tap Redeem. You'll see Redeemed just now in green.
  5. 5Red Already used means that QR was redeemed before, at the time shown. Each QR works once.

Tip: You see the perk, never who the guest is.

Still stuck?

At a venue right now? Tap the shield in the app and staff on shift come to you. In danger, call emergency services.

Ways to contact us