Guests

Sparks and spark packs

Free sparks every night, and packs when you want more.

  1. 1By default you get 1 free spark each night at each venue. They're used first.
  2. 2Want more? Buy a spark pack in the app or on this website at /sparks. Bought sparks stay in your balance until you use them.
  3. 3A paid event ticket adds 3 free sparks to your balance by default.
  4. 4Each venue sets a nightly maximum that counts free and bought sparks together.
  5. 5Undo a spark before it's mutual and you get it back, free or bought.
  6. 6Bought a pack in the iPhone app? Refunds go through Apple at reportaproblem.apple.com. Sparks have no cash value.
See spark packs →

Still stuck?

At a venue right now? Tap the shield in the app and staff on shift come to you. In danger, call emergency services.

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