GuestsTutorial

Buy a ticket

Paid events need a ticket before you check in.

  1. 1Open the event's page, or scan the code at a paid event: the app shows the price and a Get a ticket button.
  2. 2Pay by card in the app, or on the event's web page after signing in with the same email you use in the app.
  3. 3Your ticket comes with 3 free sparks by default, added to your spark balance.
  4. 4At the event, scan the code at the door as usual. Your ticket lets you in.
  5. 5Need a refund? Tickets are refundable on request until the event starts. Contact us.

Tip: We email you a receipt. Card details go to our payment provider, Stripe; we never see them.

Still stuck?

At a venue right now? Tap the shield in the app and staff on shift come to you. In danger, call emergency services.

Ways to contact us