Guests

Report or block someone

During or after the night. They're never told who reported.

  1. 1In a chat, tap ⋯ → Report privately, or press and hold a photo or voice message and tap Report. After the night, use Report privately on your summary.
  2. 2Choose a reason and add details if you want.
  3. 3Choose whether to attach your chat, block them, and tell the venue's staff.
  4. 4A person on our Trust & Safety team reviews every report. Urgent ones, like feeling unsafe or someone who seems underage, go first.
  5. 5Outcomes range from a warning to a ban from every venue. We email you when there's an update.

Still stuck?

At a venue right now? Tap the shield in the app and staff on shift come to you. In danger, call emergency services.

Ways to contact us